Your privacy, protected by design.
We believe better health insights and strong privacy go hand in hand. This policy explains what we collect, how we use it, and the choices you have.
Last updated: June 4, 2026
1. Overview
Kinsa Health, LLC ("Kinsa", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and safeguard information when you use our smart thermometers, mobile apps, websites, and related services (collectively, the "Services").
By using the Services, you agree to the practices described in this Policy. If you do not agree, please discontinue use of the Services.
2. Information We Collect
We collect information you provide directly, such as account details, temperature readings, symptoms, and household profile information. We also collect technical information automatically, including device identifiers, IP address, app interactions, and approximate location.
Health-related information you enter into our apps (e.g., temperature, symptoms, medications) is treated with heightened care and protected according to applicable laws including HIPAA where relevant.
3. How We Use Information
We use information to operate, personalize, and improve the Services; to generate de-identified, aggregated illness insights for public health, retailers, manufacturers, and media partners; and to communicate with you about products, updates, and support.
We do not sell personally identifiable information (PII) or protected health information (PHI). Insights shared with partners are derived from de-identified, aggregated data only.
5. Data Security
We implement administrative, technical, and physical safeguards designed to protect your information, including encryption in transit and at rest, access controls, and regular security reviews.
No system is perfectly secure. We encourage you to use strong passwords, keep your devices updated, and notify us promptly of any suspected unauthorized access.
6. Your Choices and Rights
You may access, update, or delete your account information at any time through the app settings. Depending on your jurisdiction, you may have additional rights such as data portability, restriction, or objection to certain processing.
To exercise your rights or ask questions about this Policy, contact us using the details below.
7. Children’s Privacy
Our Services are intended for adults. Parents and guardians may enter household member information, including children, for the purpose of tracking family health. We do not knowingly collect information directly from children under 13 without parental consent.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date below and, where appropriate, notify you through the Services or by email.
9. Contact Us
If you have questions about this Privacy Policy or our practices, please contact us at privacy@kinsahealth.com or by mail at Kinsa Health, LLC, 382 NE 191st St, PMB 42782, Miami, Florida 33179.
Questions about your data?
Our privacy team is here to help. Reach out anytime and we'll get back to you within one business day.
privacy@kinsahealth.com